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  1. MCw | Color Multifunction | Drivers & Utilities | OKI Data Americas
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If your printer was made in the last several years, it probably doesn't require a driver.

MCw | Color Multifunction | Drivers & Utilities | OKI Data Americas

This list is provided for reference purposes and is no longer being updated. Learn about AirPrint and the devices that support it.

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How does HP install software and gather data? This document is for HP multifunction printers connected to a Mac computer on a wired or wireless network. When you try to scan, the computer or the scanner is not found or the scan fails. An error message displays:.

An error occurred communicating with the scanner. Step 1: Reset the print system. Resetting the print system clears any error states by removing all HP and non-HP printers, print jobs, and printer preferences.

Click the Apple menu, and then click System Preferences. Enter the Administrator name and password, and then click OK to complete the reset. Try to scan. If the error persists, continue to the next step. Step 2: Uninstall and reinstall the printer driver and software Resolve scan connection issues by uninstalling the printer software before reinstalling the latest driver. Disconnect the USB cable from the printer, if necessary.

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Click Finder in the Dock. If HP Uninstaller is in the folder , double click it to uninstall the software, and then skip to the step to prepare the printer for the driver installation. If HP Uninstaller is not in the folder , continue to the next step. Prepare the printer for the driver installation. Make sure it is turned on, cartridges are installed, and plain paper is loaded in the main tray.

Go to This guided service automatically locates the correct print driver or app for your computer operating system version.

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Follow the instructions to download and install the driver or app. During the installation, select HP Smart or the full software option to get the most out of your HP printer, and then follow the steps to set up the printer connection. Step 3: Troubleshoot the printer connection At this point, the printer is probably not connected to your network or computer.